Program & Events Manager, Decoded Futures

To apply, please email careers@technyc.org with the job title in the subject line and a copy of your resume and cover letter.

Tech:NYC is an engaged network of tech leaders working to foster a dynamic, diverse, and creative New York. We bring together principled New Yorkers to support a successful technology ecosystem, attract and retain top-tier talent, and celebrate New York and the companies that call it home. Leveraging our network, Tech:NYC advocates for policies that support the growth of technology companies and technology talent in NYC; promote inclusion and diversity; and create access for all New Yorkers to connectivity, tools, and training. We represent the city’s fast-growing, entrepreneurial high-tech industry with government, civic institutions, in business and public policy forums, and the media.

Position Summary

The Tech:NYC Foundation is seeking a detail-oriented and highly organized Program & Events Manager to drive the operational success of our Decoded Futures program and Tech:NYC events. This role will play a critical part in documenting and solidifying processes, ensuring seamless execution of events and programming, managing communications, and supporting the internal team with administrative needs. The ideal candidate is an implementer who excels in logistics, customer service, and strategic follow-through.

Key Responsibilities

Program & Event Logistics

  • Manage all on-the-ground logistics for events, meetings, programming, and conferences for Decoded Futures.

  • Support a subset of Tech:NYC specific events under the direction of the Director of Marketing and Communications.

  • Own event timelines, vendor coordination, participant engagement, and follow-ups.

  • Input events and key milestones into calendars, ensuring deadlines are met.

  • Develop detailed run-of-show documents and contingency plans for events.

Process Documentation & Implementation

  • Establish and document best practices and workflows to create operational efficiency.

  • Track and analyze program impact, gathering data to assess effectiveness.

  • Provide recommendations for program improvements based on insights and observations.

Administrative & Communications Support

  • Own email communications, ensuring timely responses, follow-ups, and stakeholder engagement.

  • Send thank-you notes, updates, and confirmations to participants and partners.

  • Manage internal communications, looping in relevant team members as necessary.

  • Ensure the leadership team stays on track with administrative deadlines.

Stakeholder Engagement & Customer Service

  • Act as the first point of contact for program participants, partners, and vendors.

  • Provide excellent customer service, ensuring stakeholders feel supported and informed.

  • Coordinate follow-ups with external partners to maintain strong relationships.

Qualifications

Skills and Experience

  • 5+ years of experience in event planning, program operations, or nonprofit/tech initiatives.

  • Proven ability to manage complex logistics and multiple projects simultaneously.

  • Exceptional attention to detail and organizational skills.

  • Strong written and verbal communication skills.

  • Ability to think critically and contribute to program strategy and improvements.

  • Experience with process documentation and program evaluation preferred.

  • Proficiency in Google Suite, project management tools, and event platforms.

  • A proactive problem-solver who thrives in fast-paced environments.

  • Highly service-oriented, with a natural ability to manage relationships and communication.

  • A strong implementer who takes ownership and drives execution with precision.

  • A team player who collaborates well across different functions and teams.

About Decoded Futures

Decoded Futures is an initiative designed to bridge the gap between the nonprofit sector and cutting-edge AI technologies. Our mission is to empower education and workforce nonprofits in New York City by providing them with the tools, knowledge, and partnerships they need to integrate AI into their operations. Through hands-on learning, capacity-building workshops, and strategic partnerships with leading tech companies, Decoded Futures helps nonprofits unlock the potential of AI to drive greater social impact. Stewarded by Tech:NYC and powered by the Robin Hood Learning + Tech Fund and Google, among other strategic partners, we are committed to fostering a responsible AI innovation ecosystem tailored to the needs of NYC's social sector.

Salary Range & Benefits

The target range of base salary in this role is $80,000-95,000. In addition to base salary, Tech:NYC considers other key components as part of total compensation, including annual holiday and benefits. Actual base compensation is influenced by a wide array of candidate factors, such as skill set and level of experience.

Tech:NYC provides a generous benefits package including excellent coverage for health, vision, and dental insurance premiums; paid parental leave; time off including vacation, holidays, and sick time; and reimbursement for cellular service.

Additional Requirements

Tech:NYC currently operates under an in-person office environment Monday through Thursday, with Friday being reserved for at-home flexible work.

Tech:NYC is an equal opportunity employer committed to a diverse workforce. It is our policy to recruit, hire, train, and promote without regard to race, religion, ethnicity, gender, sexual orientation, age, marital status, veteran status, disability, or any protected category.

To apply, please email careers@technyc.org with the job title in the subject line and a copy of your resume and cover letter.